Q: How do I request IT assistance?
A: Send an email to the IT Help Desk at firstname.lastname@example.org
Q: How do I request after hours IT assistance?
A: The Help Desk contact information is the same during and outside of business hours. However, emergency IT requests can be called in to (317) 449-2288
Q: How do I request non-emergency maintenance assistance?
A: If you need assistance during business hours (M-F, 7am-4:30pm), please call (317) 940-9393
Q: How do I request maintenance assistance after hours?
A: For emergency and after hours calls, please call Butler University Police Department at (317) 940-9396
Q: Can I use the Butler University library?
A: Registered staff and faculty may check out materials from the Butler library with their CTS ID card. NOTE: Visit the CTS library before going to Butler to make sure your library account is up to date. If it isn’t, you won’t be able to borrow materials from Butler.
Q: How can I get a CTS membership at Butler’s Health and Recreation Center (HRC)?
A: Show your CTS ID to the front desk at the HRC
Q: How do I print documents for a student?
A: Students have the ability to print from the computers in the library and student lounge
Q: How do I send a fax?
A: Employees can send faxes by visiting fax.cts.edu and logging in with their CTS credentials
Q: How do I reset my CTS password?
A: Submit a Help Desk ticket by sending an email to email@example.com
Q: How do I get information on building closures due to weather or other emergencies?
A: Weather and emergency information will be published on DAWG alert, Facebook, and the CTS website. All CTS faculty, staff and students have been enrolled into this service and by default will receive these notifications via their CTS email. This system gives users the ability to receive the alerts via text, voice and email. To manage your contact information and preferences visit https://getrave.com/login/butler
Q: How can I assist students with financial aid inquiries?
A: Have them contact Robert Fisher at (317) 931-2318 or at firstname.lastname@example.org
Q: Who do I contact if I get locked out of the CTS building?
A: Contact BUPD at (317)-940-9396 for access to the building
Q: Where can I find resources for continuing education for a Adminstrative Support Professional?
Q: Where can guests park at CTS?
A: The front of the building near the fountain and main entrance
Q: Where do I park?
A: In the parking lot on the west side of the main building
Q: How do I get a parking pass?
A: Go to the Butler Parking Services office located in suite 500 of the Butler Parking Garage (4702 Sunset Ave., Indianapolis, IN 46208). Before going please make sure you have a valid Butler ID.
Q: How do I file a Title IX complaint?
A: Contact Rebecca Arnott at (317) 931-3200 or at email@example.com
Q: How can I request counseling from the CTS Counseling Center?
A: Contact Ashley Brown Herndon, MFT, at (317) 931-2379 ext. 5115